Technical Support

IXL offers prompt and dependable support to users.

To file a technical support request, follow these steps:

Enter your name and the e-mail address to which you want IXL to send your response.
If you are a registered user, enter your username.

Note: For family memberships, this is the username for the family, which you use to sign in.

Provide a phone number where a representative can contact you, if necessary.
Select your user level from the list (parent, student, teacher, or other).
Enter a detailed description of your issue in the space provided, then click Submit.

Need more help? Click here.

If you still have questions, contact us at 877-282-4400 x5, or e-mail your question to help@ixl.com.