Does a membership include all of my children or do I need to
purchase multiple memberships?
There is no need to purchase more than one membership. You can purchase access for multiple children within your family membership. Each child will have his or her own account that he or she can use to sign in and practice. IXL adapts to each child's skill level and will track progress individually.
Pricing for family memberships starts at just $9.95/month or $79/year for one subject. Each additional child costs $2/month or $20/year. For more information or to purchase a family membership, go to www.ixl.com/membership/family/pricing, and select your desired membership option to view pricing details.
Can I purchase a membership for just one subject?
Yes, you can absolutely purchase a membership for just one subject. To purchase, please click here and select the subject you want to purchase.
If I already have access to math, is there a cost to purchase language arts
If you already have access to math, you can add language arts to your membership for $6/month or $50/year. This price will be pro-rated if you upgrade in the middle of a billing cycle.
To update your plan, sign in to your IXL parent account and go to the Membership tab, then click Manage your account. In the Membership information section, click add language arts. Be sure to click Update to confirm.
Do you offer a trial membership for family users?
We only offer trials for teachers. We don't offer them for family memberships because parents have the option of purchasing a monthly membership instead of committing to a full year. We do allow you to practice up to 20 questions per day for free, so that you can try us out before purchasing a membership.
Do the children in my membership receive access to all
Yes! All IXL memberships provide unlimited access to every grade level available on the site for the subject(s) in your subscription.
Can I become a member if I live outside the U.S.?
Of course! IXL has members in more than 150 countries.
You can sign up directly on our website using a credit card. Our prices are in U.S. dollars, so your credit card company will convert the charge to your local currency based on the current exchange rate.
If you live in Australia, Canada, Ireland, New Zealand, Singapore, South Africa, or the United Kingdom, IXL offers customized math content, with subscription rates quoted in your local currency. We also offer an EU edition, priced in euros.
Can I pay in a different currency?
All prices are in U.S. dollars. Your credit card company will convert the funds on your statement to your currency, based on the exchange rate at that time.
- Do you accept any form of payment other than credit card?
- Do you accept PayPal?
How do I add a child to my membership?
To add a child to your membership, sign in to your IXL parent account, then go to the Membership tab and click Manage your account. From here, click Add children, make the appropriate selections, and click Confirm.
If I add a child during the course of my membership, will the price be reduced?
Yes, when you add a child to your membership, the cost will be adjusted to reflect the time remaining in your billing period.
How do I update my credit card information?
To update your credit card information, sign in to your IXL parent account and go to the Membership tab, then click Manage your account. In the Billing details section, click Edit and make your changes. Please be sure to click Update when finished, so your changes are saved.
I have a monthly membership and would like to switch to
a yearly membership.
Can I apply the payments I made toward the monthly membership to
a yearly membership?
Unfortunately, we cannot apply payments from your monthly membership to your new yearly membership. When you switch to a yearly membership, the change takes effect after your current month ends, so you will not lose the time you have already purchased.
To easily switch to a yearly membership, sign in to your IXL parent account and go to the Membership tab, then click Manage your account. From here, click switch to yearly.
Can I put my monthly membership on hold?
Certainly! You can put your monthly membership on hold for up to 3 months. To put your membership on hold, sign in to your IXL parent account and go to the Membership tab, then click Manage your account. From here, click Put membership on hold.
How do I cancel my membership?
You can easily cancel your membership at any time. Simply sign in to your IXL parent account and go to the Membership tab, then click Manage your account. From here, click Cancel membership. Be sure to click Submit to complete the cancellation. Your membership will remain active until your current billing period ends.
If I cancel my membership, will I receive a pro-rated credit?
Unfortunately, we do not offer pro-rated refunds or credits for any partially used membership periods. You may cancel your IXL membership at any time. Once you have canceled your membership, your credit card will not be charged again. You will continue to have access to the program until the current billing period ends.
Is there an IXL app?
Oh, yes! IXL now offers an iPad app for students in pre-K through sixth grade to practice math and earn awards! Download the app to get started.
If you have an existing IXL account, just sign in to your account from the app and begin practicing on your iPad.
Without an account, you can practice 20 problems a day for free on the app. If you'd like to have unlimited access to math practice, purchase a subscription at www.ixl.com/membership/. Then, use your IXL username and password to sign in to the app from your iPad and start tackling math challenges.
- How do I get an account for the iPad app?
Can I add language arts to my membership for only one child and not the other?
When you add language arts to your family membership, it is a flat rate of $6/month or $50/year. The price does not change if only some of the profiles on your account use language arts. In general, every child on your membership will have unlimited access to every subject purchased for your family membership.
If I add language arts during the course of my membership, will the price be reduced?
Yes, the cost will be pro-rated if you have added a subject in the middle of a billing cycle.