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At-home learning for parents

Can I get access to IXL for my child for at-home learning?

What resources do you offer to help me support my child at home?

My child has IXL through school; how do I get their sign-in information?

Can I set assignments for my child to work on?

Do you have any resources to teach the lessons?

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At-home learning for teachers

Can I get access to IXL for my students for at-home learning?

What resources do you offer to help me support my students at home?

How can I get log-in information to my students while they are at home?

Do you have any resources I can send home to the parents of my students?

How can I track what my students are doing from home?

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Your account

What do I do if I forget my password?

What are the technical requirements for IXL?

What should I do if I forget my username?

How do I change my password?

How do I get an account for the IXL app?

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Learning

How can I find a skill to work on?

How does the SmartScore work?

Can my students practice any grade level?

Is there audio available for additional support?

Is there a way to suggest skills to students?

View all 34 questions

Real-Time Diagnostic

What is the Real-Time Diagnostic?

How often should a student use the Real-Time Diagnostic?

What do the IXL Real-Time Diagnostic levels mean?

Is there audio support for the Real-Time Diagnostic?

From my teacher account, is there a way to suggest the Real-Time Diagnostic to my students?

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Analytics

How can I find an IXL Analytics report that best suits my needs?

How do I print an IXL Analytics report?

How do I export my students' scores?

How can I be sure IXL Analytics reflects my most recent data?

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Class rosters

How do I access my roster?

How do I edit student info on my roster?

How do I add another student to my roster?

Can I change a student's username and password?

Can I print student usernames and passwords?

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Family memberships

Do the children in my membership receive access to all grade levels?

How do I add a child to my membership?

Does a membership include all of my children or do I need to purchase multiple memberships?

What subjects can I purchase on IXL?

How do I cancel my membership?

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Teacher & school licenses

If I already have a classroom license, can I add more subjects?

Do students receive access to all grade levels?

Can students access IXL from home?

Can I purchase a classroom license for more than 25 students?

Is a subscription active for a calendar year or a school year?

View all 16 questions

School administrators

What do I do if I forget my administrator username or password?

How do I change my administrator password?

As an administrator, how do I set up teacher accounts?

As an administrator, how do I add new students to the master roster?

As an administrator, how do I edit student information on the master roster?

View all 8 questions