Help center

What do I do if I forget my administrator username or password?

If you forget your IXL administrator password or username:

  1. Go to
  2. Select Reset password or Recover username on the left, and enter your information.
  3. Click Submit.

IXL will e-mail you password reset instructions or your current username. If you don’t see the e-mail in your inbox, check your junk mail folder; the e-mail may be incorrectly marked as spam.